Ten M Consulting - Privacy Policy

Processing of personal data
At Ten M Consulting we value your privacy. This Privacy Policy document describes types of information that is or may be collected, used or shared by TENM.CONSULTING when you visit, use or make a purchase.

We always process personal data responsibly in accordance with applicable law. Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). Processing refers in principle to all forms of processing of personal data and may include the collection, storage, modification or use of such data about our existing and potential clients, partners, third party consultants and any other individuals whom we may collect personal data on in accordance with the General Data Protection Regulation (GDPR) to ensure a good business relationship. This policy, which applies to anyone who uses Ten M Consultings services or products, or otherwise comes into contact with us, explains how and why we process your personal data and your rights under applicable privacy laws. If you have any additional questions or require more information about our Privacy Policy or about how we handle user data and personal information, or wish to withdraw your consent for the continued collection, use or disclosure of your Personal Information, please feel free to contact us, to withdraw your cookie consent, click here.

Personal Data Controller
Ten M Consulting, Tottvägen 6, SE-16954 Solna, Sweden is the Personal Data Controller for the company’s processing of personal data.

Definitions
TENM.CONSULTING is operated by tenM Consulting, Solna, Stockholm, Sweden. (referred to as "I", "Me", "Our", "Us" or "We"). As a customer of this service you're a "User", "Visitor" or "You" according to this agreement. The Website or any services offered by us will be referred to as "Website" or "Service". External services or integrations will be referred to as Applications "External Provider" or "External Service".

Cookies and Beacons
TENM.CONSULTING uses "cookies", which are small data files placed on your device only if your browser's settings allow it and may include information like unique ID, previously visited subpages on this Website and/or other information. Types of cookies we may use: session cookies, security cookies or preference cookies. Session cookies are used to see what you do when browsing the site. Session cookies are deleted from your computer when you close the browser. Permanent cookies are used for the site to identify you when you return to the website in the future. Permanent cookies remain on your computer until you delete them or until they reach the specified expiration date. We also collect certain anonymized information about your visit in order to further develop the website and our marketing in the best way. We may do this with the help of Google Analytics and LinkedIn Insight Tag. These services use cookies to differentiate visitors. Certain content on our website includes embedded films from other services and suppliers. These services (Youtube and Vimeo) may collect data on your interactions with the particular films.
The use of cookies is under no circumstances linked to personally identifiable information while on the website. Also, you have control over the data collected, as the cookies are stored on your own computer.
You can choose to disable or erase cookies in your browser settings.
Note that inactivation may prevent you from accessing certain features on this and other websites. We therefore recommend that you allow the use of cookies as you browse our site.

What type of personal data is processed?
We collect and process personal data that you provide us with when you visit our website, enter into agreement with us for Products and Services, contact us or use our digital channels.
Following standard procedures of using log files, these files automatically log visits when you visit the Website, it may include information about your web browser, it may log some of the cookies that are installed on your device, IP address, ISP, time zone and time stamp, referring/exit pages, number of clicks. The purpose of this information is for analyzing trends, administering this website, tracking users' movement on this website, and gathering demographic information, and it's not linked to any information that is personally identifiable. Additionally, as you browse the Website, we may collect information about subpages you view.

We may also collect personal information about you such as your name, job title, organization/company name, address, email address, telephone numbers or other personal data if you provide it to us during registration, purchasing, contacting us or in other ways. We only ask for personal information when we truly need it to provide a desired service to you (for example if you make an order through the Website). We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

Data from other sources
We may receive and process some of your personal data (name, email address and telephone number) from your employer on signing an agreement with us. This is to ensure that communication relating to the agreement goes through you, that the service is delivered to you on request of your employer or to conduct surveys relating to the assignment on instruction of your employer. Personal Data may be also collected from third parties or publicly available sources. We may also collect, use, store and transfer different kinds of Personal Data about you which includes professional data including CVs, and documents related to your qualifications, experience, and role. To what purpose do we process personal data? We process personal data for the purpose of fulfilling our obligations and to be able to provide you with products and services.
We process your personal data in order to:
– Fulfill our contractual obligations
– Manage and provide our products and services
– Manage customer service enquiries and other matters
– Provide data and market products and services tailored to your needs and interests
– Fulfill our legal obligations
– Improve our products and services through customer satisfaction surveys and market surveys  

E-mail Communication
We may communicate with you by email or telephone in response to your inquiries or send you service-related announcements based on Personal Information you provide to us. We may also use your Personal Information to send you updates and other promotional communications if we received your agreement. If you no longer wish to receive those email updates, you may opt-out at anytime of receiving them by following the instructions included in each communication. Usually it's an "unsubscribe" link.

Links To Other Websites
Our Website may contain links to and from third party websites or services that are not operated by us. If you follow a link to any of these websites and you will be redirected to a third party website, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies or practices. Please review the Privacy Policy of every website you visit before you submit any Personal Information to any of these websites.

Advertisements
Our Website may display ads delivered to you by our advertising partners who may have their own Privacy Policy and may set cookies and web beacons. These cookies help the ad server recognize your device each time an ad is delivered to you or other users of your device. This Privacy Policy covers the use of TENM.CONSULTING only and does not cover any third party advertisers or partners.

Do Not Track
This Website does not alter its data collection and use practices when your browser sends Do Not Track signal.

Business Transfers
In the event TENM.CONSULTING, or substantially all of our assets, were acquired, or in the unlikely event that tenM Consulting goes out of business or enters bankruptcy, your personal information would be one of the assets that is transferred or acquired by a third party which may continue to process your Personal Information. You acknowledge and consent that such transfers may occur, and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to use your personal information as set forth in this policy.

How long do we store your personal data?
We retain collected information for as long as necessary to provide you with your requested service or unless and until you ask us to delete this information. We may store it longer than necessary if required by law or to safeguard our legal interests during, for example, an ongoing legal process. Your personal data is deleted when it is no longer relevant to the purpose for which it was collected

Legal grounds for processing personal data
Our processing of personal data is mainly carried out to safeguard our rights and to fulfill our contractual obligations. This is done on the legal bases of consent, contractual obligation or legitimate interest. Other types of processing gives us a legitimate interest in processing personal data, such as to send information, conduct customer surveys and marketing, and provide services related to our contractual obligations.

Who could we share your personal data with?
We don't share, sell, trade or rent any personally identifying information publicly or with third-parties, except when required by law, if you violate our Terms of Use or where it helps us facilitate our service. For example, online store modules may require third-party services like PayPal or other payment processors, we may also use stats services like Google Analytics, Facebook Pixel and more. Each of these services have their own privacy policy, for example: PayPal or Google Analytics.
In order to provide certain features we may rely on other third party services like payment and accounting providers or services, support or communication providers and other services, we reserve the right to not track how you interact with any of the provided services.
We may collect and use non-personal information to help us improve the service, customize your experience and analyze use of the service. This Privacy Policy does not limit our use or disclosure of collected non-personal information. We reserve the right to collect, use and disclose such non-personal information to our partners, advertisers and other third parties at our sole discretion. To the extent necessary we share your personal data with the suppliers and partners who provide services on our behalf. Your personal data is mainly shared with:
– Companies such as banks that assist us with our payment system
– Companies from which we procure goods and services to fulfill our contractual obligations (e.g., furniture and furnishings suppliers)
– Companies that assist us with archiving
– Companies that conduct customer surveys on our behalf, e.g., customer satisfaction surveys
– IT services (critical operations, technical support and maintenance of our IT systems)
– Authorities. We may sometimes be obliged by law or authority decision to provide personal data

How is personal data protected?
We only process personal data that we regard as being necessary to run our operations and only for as long as required for the intended purpose. To the extent possible, we limit the number of employees who are given access to personal data. Data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. 

Your rights as laid down in the General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area.

If you are a european resident, we are the Data Controller of your data and you have the right to know how your personal information is processed, what we collected about you and to ask that this data be corrected, updated, or deleted. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States. Please contact us if you have any questions about your GDPR rights. For more information or complaints please contact your local data protection authority.

Revoke consent with future effect
If we process your personal data on the legal basis of consent, you are entitled to revoke your continued consent for future processing at any time without prejudicing the legality of the prior processing.

Right to object
You have the right to object to any processing we carry out based on legitimate interest.

Deletion
Under certain circumstances you may request to have your personal data deleted. However, this does not apply if we are required by law to retain the data.

Limitation
You also have the right to request limitations in the processing of your personal data, but this may lead to us not being able to fulfill our obligations towards you.

Data portability
Should you wish to transfer your data from us, you have the right to request a copy of your personal data in a structured, machine-readable format. This right only concerns data that you have provided us with.

Complaints concerning our processing of personal data
If you have any complaints about our processing of your personal data, please get in touch info@tenm.consulting .
If you are not happy with our response, you may file your complaint with the applicable regulatory authority, in this case the Data Inspection Board in Sweden.

Changes to the policy
We reserve the right to update or modify this Privacy Policy at anytime without prior notice. We will post these changes on this page so please review this document each time before you provide us with any personal information. This Policy is effective as of 2021/09/23. Your continued use of the Website after seven (7) days of any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy. We suggest that you check this Privacy Policy periodically if you are concerned about how your information is used.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.  

Finally, thank you for placing your trust in us.
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